Cyber Security Services

We work with our customers to define and implement policies, processes, and procedures based on industry best practices.  We also help customers align with NIST regulations, guidelines, and frameworks.  We architect technology solutions to meet compliance requirements and help our customers produce intelligent metrics.

IT Service Management Services

We help our customers align with industry best practices, such as ITIL.  We help our customers implement IT Service Management technology solutions, such as BMC ITSM, ServiceNow, JIRA, and Micro Focus Service Manager.  We utilize best practice development methodologies, such as Agile and DevOps.

Analytics Services

We help our customers design analytical solutions that help them make critical business decisions.  We work at each stage from defining key indicators and statistical analysis to developing complex technical solutions such as, data warehouses and analytic presentation layers.

Innovation

We analyze your organizations successes and best practices with leading industry best practices and solutions.  This allows us to find innovative solutions to take your organization to the next level.

We are great at what we do

We take the time to understand our customers requirements and what they are hoping the outcome will be.  Only than do we find a solution to meet their needs. Our competitors often times will provide a solution without understanding the customer.  This often leads to less than desired results and unnecessary sunk costs.

Our specialization

ITSM Application Development (BMC ITSM, ServiceNow)
Industry Best Practices (ITIL, Agile, DevOps)
Cyber Security Best Practices
Analytics Design

Core Services

  • Application Development

    We have worked with customers to implement best in class applications for the IT Service Management and Cyber organizations.  We developed applications using industry leading platforms to include BMC ITSM Suite, SharePoint, Tableau, SAP Business Objects, custom Java application design, and database application development.

  • System Engineering and Administration

    Our System Engineers and Administrators are experts in various operating systems, databases, and applications.  We have development complex virtual environments utilizing VMWare.  We specialize in Cyber Security environments.  Management systems for major Security Operation Centers and Cyber Centers.

  • Process Architecture

    We utilize industry best practices to help architect best in class processes for our customers.  We’ve utilize ITIL to improve IT Service Management processes.  Agile and DevOps for Application Development and NIST Guidelines and MITRE frameworks for Cyber Security organizations.

  • Tiered Support

    Our tiered support spans Service Desk through Tier 3 support.  Having an understanding of industry best practices for processes and technologies allows us to provide a best in class services organization.  We have a customer centric philosophy.  We believe in working with each and every customer until issue resolution.

  • Cyber Operations

    We help our customers improve their cyber operations through process improvement and implementing best in class technical solutions.  We make sure the right things are being monitored, reduce overall risks, and provide mitigation strategies to minimize impact of cyber events.

What people who have worked with us have to say

Finity IT has extensive and deep knowledge of BMC Remedy ITSM, IT Security, and IT Service Management implementations. Finity IT partnered with us on a project that required these skills. They helped ensure superior and timely results. I very highly recommend Finity IT.